How it all works
Buying something personal often means sharing your details with retailers and payment providers, leaving records that can be sold or exposed in a breach. We built naisho to leave less of that trail: cash by post, no account, and your delivery address kept out of our order database.
Payment methods
A card payment involves more than you and the shop. The retailer’s payment processor, their bank, the card network and your own bank can all handle information about the transaction.
The retailer knows what you ordered. Others in the payment chain handle details such as the merchant, date and amount, and sometimes information about individual items. Even without a list of products, knowing where you shopped can reveal more than you’d like about a personal purchase.
We use cash by post to shorten that chain. Your payment comes directly to us, with no card transaction linking your bank account to naisho. We match it to your order using a payment ID and keep your posted delivery address offline, out of our order database. We still need to fulfil your order, but fewer companies need to be involved in your payment.
How we use your data
Your delivery details and purchase history are kept separately. Your name and address stay on paper, outside our order database. The online order records contain the products you’ve chosen and your payment status, without your name or delivery address attached.
We use your payment ID to match your posted details to the right order when we pack your parcel. Your address tells us where to send it; the order record tells us what to pack and helps us handle questions or returns. That connection is needed to get your order to you, but it doesn’t become a customer profile with your name, address and purchases stored together online.
Once you’re happy with your product, we securely shred the paper containing your name and address.
No ads, no advertising trackers, and no collecting your browsing activity to build a marketing profile. We don’t sell your data or share your visit with advertising networks, so browsing here won’t lead to ads from us following you elsewhere. We use limited technical data to run and protect the site, as explained in our privacy policy.
If something needs sorting
A missing payment ID or an incomplete address can delay your parcel. Check private order access for status and open cases, and contact us with your order reference if you need help. Keep your confirmation for returns and support. If you lose your private code, you can still track your order, but sensitive requests will need help from us.